William T. Finlay William.finlay2016@gmail.com 134 Pine Canyon Road Salinas, California 93908 Ph : 737-497-5302 Dedicated and results-driven professional with a passion for agriculture and a comprehensive understanding of fresh produce. Skills include sales for large customer base, ensuring proper inventory, effectively communicate and manage team, quality control, daily coordination with transportation, competent in analytics, managing customer requests, and a background in the restaurant and grocery industry. EXPERIENCE OPERATIONS MANAGER H-E-B • Cultivated relationships within the Central Texas Region ensuring industrial standards are met. • Daily Coordination with manager and team. • Implement and maintain quality control measures to ensure the production of high-quality fresh produce. • Analytics of discussing future outcomes • Collaborated with suppliers to improve the overall quality of fresh produce received. • Using metrics to forecast future produce yields TEAM LEAD MANAGER Whole Foods Market Austin, TX June2023- October2023 • Conducted pre- and post-training assessments to measure the impact of team results. Jacksonville, FL • Verify produce loads for organic integrity. October 2021- • Pro-actively and professionally handled produce sales June 2023 • Kept in accordance with FDA guidelines. • Effectively communicated with suppliers to forecast demand for produce. • Manage customer expectations by handling customer requests and complaints in a timely manner. • Assessed participant knowledge and understanding of the material and adjusted training accordingly. • Coordinated team exercises and group discussions to increase training engagement. • Conducted internal surveys and employee interviews, applying feedback to assess and improve training programs. • Provided Analytical research on current crops and foreseeable changes arising with focus on higher yields. • Bi-Lingual assistant to leadership for produce team members. LIFE COACH City Streets To Student Athletes Jacksonville, FL October 2014 - Present • (25-30) athletes utilizing speed/agility training/ offensive drills. • Mentoring the youth sportsmanship, team skills, growth, and development. • Enforced discipline and sportsmanlike behavior and imposed penalties for breach of such standards by individual students. • Promoted sportsmanship by coaching players to respect one another and opponents. • Instilled values of integrity and dedication with regular team speeches. • Recruited new players by scouting related athletic competitions and practices. • Promoted a drug free lifestyle. FOOTBALL FILMER KANE WOMMACK FOOTBALL CAMP. South Alabama Football Mobile, AL June 2022 - June 2022 • Set up necessary cameras and related equipment before start of shooting. • Made requested adjustments to camera positioning with thorough knowledge of camera operations. • Analyzed set layout to determine best placement for filming equipment. • Adjusted position and controls on camera equipment to manipulate lighting, exposure and focus for scenes. MOVING SENIOR TRUCK CAPTAIN College Hunks Junk And Moving Jacksonville, FL October 2016 - October 2021 • Ensuring the validity of the clients work order and the resources that need to be exerted to complete the job fully. • Daily coordination with Transportation & Logistics • Maintain and build sales with existing customer base. • Working with team members to create a pleasant customer experience with focus on team member happiness. • Managing time to ensure completion of tasks in a timely manner. • Promote quality in our service throughout the College Hunks team. • Manage day to day team of 12 associates. VARSITY OFFENSIVE LINE COACH. Orange Park, FL Oakleaf High School JV Offensive Line Coach March 2016 - December 2017 • Filed scouting reports that detail player assessments, provide recommendations on athlete recruitment and identified locations and individuals to be targeted for future recruitments. • Developed and arranged competition schedules and programs. • Arranged and conducted sports-related activities, such as training camps, skill-improvement courses, clinics, and pre-season try-outs. • Kept and reviewed paper, computerized and video records of athlete, team and opposing team performance. • Kept abreast of changing rules, techniques, technologies, and philosophies relevant to sport. • Analyzed strengths and weaknesses of opposing teams to develop game strategies. • Developed an partnership with universities using analytics. TEAM LEAD Memphis, TN Whole Foods Market July 2015 - August 2016 • Helped mentees become self-reliant through coaching and counseling. Modeled healthy, trusting relationships through clear communication, and setting appropriate boundaries. • Facilitated workshops on effective communication, leadership, and career development. • Encouraged mentees to take risks and venture out of their comfort zones. • Scheduled follow-ups to gauge mentees' progress. • Built relationships with youth by planning and participating in activities together. • Researched previous years forecasts to prevent future issues arising. CUSTOMER SERVICE ASSOCIATE Lowe's • Utilize excel/word to create documents for payroll, and other daily operations. • Trained/Recruited team members. • Followed guidelines to help maximize success within the company. • Maintained positive communication with leadership/maintained transparency. • Followed up with customers to support satisfaction and resolve any issues. Enterprise, AL May 2014 - July 2015 UNLOAD INVENTORY MANAGER Wal-Mart Enterprise, AL May 2012 - May 2014 • Worked closely with purchasing and production to maintain levels of quality and on-hand inventory. • Coordinated shipping and dispatch of inventory materials by liaising with transportation companies and individual drivers. • Verified inventory computations by comparing to physical counts of stock, investigating discrepancies, or adjusting errors. • Daily coordination with Transportation & Logistics. • Created production forecasts and plans based on sales forecasts, historical usage, and product trends. • Inspected physical conditions of warehouses, vehicle sets and equipment and ordered testing, maintenance, repairs, and replacements. EDUCATION BACHELOR OF ARTS (B.A.) IN ENGLISH MINOR IN LEADERSHIP/ GRANT WRITING 2015-2019 SOUTH ALABAMA GPA 3.7 H-E-B Operations Manager Trainee 2023 -4-month educational summit in Austin, Texas. Learn how to manage, facilitate, and help grow a company. Extracurricular Activities - Volunteering with City Streets - Assisting with PGA Tour First Tee. - - Pursuing PCA/CCA Licenses for California Regulations - Focus on Improvements in crop yields with the goal of reducing the environmental impact of food production. SKILLS • Goal Oriented. – Time Management • Microsoft Office/Excel/ Visio - Fluent on video filming Fluent in Spanish • Analytics • Trainer Mentoring • Managing teams • Process Improvement • Relationship Management • Strategic Planning • Presentation Building • Large Dataset Manipulation • Network Threat Assessment - Grant Writing - REFERENCES Tim Patterson — Red Wire Director Of Finance (334) 806-6605 tim.patterson2016@gmail.com Steve Reynolds — Keystone Heights Head Coach Keystone Heights (904) 796-7159 coachsreynolds@gmail.com James Daniels — City Streets Executive Director City Streets To Student Athlete Director Of Operations (757) 287-3117 Clay Patterson — South Alabama Football Director Of Football Operations (251) 445-4004 Claypatterson@southalabama.edu James.b.Daniels@outlook.com