Position Title: Quality Manager
Employment Status: Fulltime/Exempt
Department: Operations
Position Reports To: Sr. Director of Operations

Summary Description:

This position is responsible for overall product quality across all berries and geographies. Along with strong communication skills, the ability to lead a team, collaborate with other departments, build relationships with growers and problem solve are all critical skills. Responsibilities will include monitoring product quality & inventory rotation, developing reporting, standardizing procedures, managing the dock inspection process and personnel, and collaboration with sales.

Essential Job Duties/Responsibilities:

• Establish, monitor, report and uphold Cal Giant quality specifications and standards.
• Manage QC inspectors work-product quality at internal facilities and 3PL facilities.
• Ensure quality inspections are inputted into our QC database utilizing our QC application system.
• Develop metrics to assess efficiency of receiving process, inspection process, and overall product quality.
• Maintain constant communication with Production Team over the quality of the fruit.
• Provide quality summary analyses to sales and management.
• Coordinate with sales and operations.
• Conduct audits to ensure compliance with SOP’s.
• Collaborate with growers to resolve quality issues as they arise in a timely manner.
• Assist in training staff at 3PL locations.
• Other duties as assigned.

Qualifications:

• Bachelor’s Degree. 5 years of related experience can be used in lieu of education.
• 2 years of related experience.
• Bilingual English and Spanish.
• Knowledge of berry fruits, such as production, pre- and post-harvest fruit behavior, etc.
• Excellent communication skills.
• Computer proficiency in MS Office; intermediate level Excel.
• Analytical skill in assessing fruit volumes and quality.
• Time-management and organizational skills.
• Ability to manage multiple priorities in an effective manner.
• Ability to distinguish colors, shapes, and defects with a high attention to detail.
• Ability to work overtime, weekends, and holidays.
• Passport required for international travel.
• DMV Record must pass California Giants Insurance Company requirements.
• Extended travel is required to support all operations.

Physical Requirements:

• This position must be able to stand for long periods of time inspecting fruit.
• Must be able to lift 20-25 lbs up onto pallets of fruit at shoulder level on a continual basis throughout the shift.
• This position is subject to harvesting schedules and could work as much as 9-10 hour days. Some days could be longer.
• This position may work up to 6 days a week during the season depending on the harvesting schedule.

Pay Range: $90,027.98 – $112,534.98

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