Job Title: Account Manager

Job Type: Full-time

Job Location: Monterey, CA

POSITION SUMMARY:

Your Way Fresh, a sister company of PRO*ACT, is looking for a dynamic individual to join our team!

Some of the key responsibilities include:

Sales Growth & Account Management

• Support organizational growth by increasing business with existing National Accounts and processed products, customers/clients and support General Manager in cultivating new opportunities.
• Handle account base of existing YWF customers with specific growth goals.
• Cultivate/expand existing business relationships with regular communications focusing on program compliance and growth opportunities within the account.
• Assist General Manager with quarterly business reviews when requested.
• Utilize and maintain all key opportunities and communication in the YWF CRM.
• Use Data and Analytics to achieve customized business solutions for contracted clients.
• Act as voice of the customer with processors that service them to maintain compliance and service levels.
• Facilitate and mediate communication between internal support and external clients to fulfill contractual obligations.
• Ensure that client projects and services are implemented according to schedule.
• Identify opportunities to increase performance with existing contract accounts.
• Utilize support team to effectively manage customer information flow and timelines; effectively manage and work with all national accounts / clients, processors and distributors in the network.
• Manage the budget for travel related to client visits, client support, etc.

Ongoing Client Support

• Meet all client satisfaction targets; monitor and meet all client business targets.
• Maintain high levels of client retention through the delivery of excellent, client-focused services.
• Manage resources to maximize client access to service of the highest quality.
• Build and protect client confidence by applying creative solutions to all issues that arise.
• Work with accounting to ensure accounts receivables are current.
• Be the expert for customer required tools and applications (Arrowstream).
• Monitor and manage the customer order process with the assigned processors.
• Other duties, as assigned.

POSITION HIGHLIGHTS:

• Excellent Pay
• Generous Benefits: Medical, Dental, Vision, Life Insurance, Paid Time Off
• Exceptional Team Oriented Culture
• Casual attire
• FUN, rewarding environment!

EXPERIENCE AND EDUCATION REQUIRED:

• High school diploma or equivalent required.
• 2+ Years produce experience required.
• Proficiency in Excel and Word required.
• Familiarity with Smartsheets preferred.
• Ability to work in a fast-paced environment required.
• Ability to effectively communicate in stressful situations required.
• Ability to problem solve with minimal oversight required.
• Demonstrated ability to work independently and as part of a team required.
• Strong negotiating skills with a high focus on customer service required.
• Excellent communication skills both verbal and written required.

Salary Description:

$69,000 – $80,000/annually

About Your Way Fresh

Your Way Fresh brings the freshness of local fruit and vegetables to our food service and retail partners on a national scale. Our platform provides access and delivery of a wide variety of fruits, vegetables, and packaging in a cost effective, compliant and timely manner.

Your Way Fresh is an Equal Opportunity Employer

Disclaimer

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

Click Here to Apply Now: https://recruiting.paylocity.com/recruiting/jobs/All/010bb7b2-92c2-4de3-9fd9-5a1d4a7283d6/Your-Way-Fresh

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