EMILY BETTENCOURT Currently in Kennett Square, PA 19348 and moving to 15098 Ave 256, Visalia, CA 93292 · 408-968-9908 Emilybettencourt30@gmail.com · https://www.linkedin.com/in/emily-flores-bettencourt-ab197275/ · Agricultural professional with 26 years of experience with a proven track record of employee advocacy, employee safety, and food safety. Highly skilled at leading multi-functional teams with communication and time management. I am motivated, versatile, and can fit into multiple roles within an organization. EXPERIENCE 05/17/2021 – CURRENT ESG, HR - EMPLOYEE ADVOCACY, RELATIONS, AND COMMUNICATIONS SOUTH MILL CHAMPS MUSHROOM FARMS, KENNETT SQUARE, PA • Lead a cross functional team to drive multiple internal and external initiatives to increase employee retention and recruitment efforts. • Improve employee relations and communication at all company levels by conducting annual surveys, establishing wellness programs, determining employee needs, executing engagement activities, and acknowledgement programs. • Lead social initiatives linked to community outreach by addressing, creating, and maintaining contacts. • Liaison for government relations including regional politicians, and attended the United Fresh Produce Association’s 2021 Washington D.C. Conference. • Facilitate leadership workshops incorporating C-Me Profiles to help improve employee communication and increase team performance. • Recruiting at career fairs and giving presentations to students and community organizations. • Organizing and implementing training activities, meetings, and event planning. 11/01/2018 – 04/30/2021 MANAGER OF QUALITY ASSURANCE AND FOOD & EMPLOYEE SAFETY PROGRAMS GLOBAL MUSHROOMS, GILROY, CA • Improved the food safety programs with Primus GFS Audit, Army Audit, and FSMA. • Maintained regulatory agency compliance through CAL-OSHA, County, and State levels. • Managed workman’s comp claims. Established communication between employee and claims adjuster, investigated injuries, conducted root cause analysis. • Administered the employee safety program through inspections, trainings, and the resolution of safety issues. Maintained the IIPP, EAP, and HIPP. • Utilized media outreach comprising of social media, newspaper interviews, consumer interaction, and cooking demos.04/01/2019 – 04/30/2021 ENVIRONMENTAL HEALTH AND SAFETY MANAGER, GEORGE CHIALA FARMS – HOLLISTER, CA • Decreased workplace injuries while conducting root cause analysis, inspections, and safety training meetings with the Emergency Response Team. • Reduced workman’s comp claims by 30%. Established communication between employee and claims adjuster, investigated injuries, and created safety incentive programs. • Developed advanced programs consisting of: IIPP, EAP, HIPP, LOTO, training matrix, evacuation, and injury response procedures for 200 employees. • Maintained regulatory agency compliance through CAL-OSHA, County, and State levels. 01/02/1996 – 10/31/2018 FOOD SAFETY & EMPLOYEE SAFETY MANAGER COUNTRYSIDE MUSHROOMS AND DEL FRESH PRODUCE, GILROY, CA • Food Safety Certifications: MGAP, Primus HACCP with Processing, and FSMA • Employee Safety: Lead meetings, risk assessments, inspections, and corrective actions • UFW - United Farm Workers Union: contract negotiations, grievance meetings, and conflict resolution • Workman’s Comp: claims review, employee injuries, resolve open claims with adjusters • Regulatory Inspections: CAL OSHA, appeal meetings, county, and state agencies • Sales & Marketing: customer service, LA Market, visited customers, and resolved issues • Logistics: Co-managed 5 truck schedules, dispatched drivers, D.O.T. compliance, and Teletrac • Purchasing: Inventory control of packing materials & supplies, and price negotiation • Media Outreach: TV and newspaper interviews, cooking demos, presentations & displays, and consumer interactionLEADERSHIP CERTIFIED C-ME PROGRAM FACILITATOR Lead Foundation Workshops that focus on behaviors rather than personality and provide a common language that helps a team communicate their similarities and differences easily.MUSHROOM COUNCIL BOARD (REGION 3 REPRESENTATIVE) BOARD SECRETARY 2019-2021 Elected Board Member. Review and approved yearly budget and represent California farms MORGAN HILL MUSHROOM MARDI GRAS FESTIVAL 2002-2019 -Committee Chair – Mushroom Exhibition Booth; provide educational information and public interaction; cooking demos; product sampling; organized direct sales; Media spokesperson (San Jose Mercury News, Bay Café, and Channel 5 News)SANTA CLARA COUNTY (CALIFORNIA) CATTLEWOMEN Club member 1989-2021. Past President 1999-2000; County Cattlewoman of the Year 2000 & 2018; Membership chair 2014-2021. Lead beef promotion activities. Support local 4-H & FFA students.TOASTMASTERS Current member. Past Club President 2020. Earned awards: Competent Toastmaster, Advanced Toastmaster Bronze & Silver; Contest CompetitionCERTIFICATES: (PREVIOUSLY HELD) PREVENTIVE MEASURES CONTROL CERTIFIED; HACCP CERTIFIED; OSHA-30 LANGUAGES Spanish – verbal and reading; Portuguese – verbal and reading EDUCATION Merced College – Associates of Science Degree in Agricultural Business